Broadcast Journalism student with proven experience in social media content creation, curation, and marketing campaign management. Skilled in developing engaging content across multiple platforms, managing brand presence, and executing data-driven marketing strategies. Expertise includes email marketing, multimedia content production, and client engagement through digital channels.
Work Experience
Car Sales Associate
Wynne Ford
Feb 2024 - Present
Develop customer engagement strategies through comprehensive consultations
Create compelling product presentations and customer communications
Utilize data-driven approaches to identify and convert high-value leads
Maintain customer relationships through effective communication and follow-up
Location Manager | Technician
Mr.Fix: Cell Phone & Computer Repair - Chesapeake, VA / Multiple Locations, Coastal Plain Virginia
Location Manager (Feb 2024 - Feb 2025):
Led repair operations and team management
Diagnosed technical systems for issues, researched solutions, and sold those solutions to non-technically inclined customers
Coordinated workflow while maintaining operational standards
Sourced and produced purchase orders for inventory
Utilized data-driven analytics for process improvements and performance tracking
Technician (May 2020 - Feb 2024):
Delivered personalized client education and communication
Produced comprehensive service documentation using digital tools (RepairQ, Google Sheets)
Facilitated adoption of new processes through clear communication
Operated independently with strong self-direction and problem-solving
Independent Insurance Broker
Self-Employed - Hampton, VA
Jan 2020 - Present (Inactive)
Developed tailored client communication strategies
Created engaging content for client consultations and presentations
Managed client relationships through digital channels
Engaged in continuous professional development in communication and marketing
Work Study Student | Media Equipment Specialist
Hampton University - Hampton, VA
Sep 2019 - Jun 2020
Managed university media equipment library and resources
Trained peers on advanced recording and content creation tools
Supported faculty-led research projects and documentary production
Gained expertise in multimedia production tools and content workflows
Multimedia Content Intern
Federal Transit Administration - Washington, DC (Headquarters)
Jun 2019 - Aug 2019
Created and modernized internal training materials using multimedia tools (Camtasia, Adobe Audition)
Produced and edited podcast content with focus on accuracy and engagement
Collaborated with cross-functional teams on digital content projects using Microsoft Sharepoint
Developed content that improved internal communication and training effectiveness
Production Assistant | Social Media Content Creator
WHOV 88.1 - Hampton, VA
Nov 2017 - Mar 2019
Developed and executed social media marketing content for the Kim & Colby Show
Created engaging multimedia content for news and commercial audio segments
Managed social media presence and audience engagement
Collaborated with radio professionals on on-air presentation and production strategies
Coached by radio professionals in on-air presentation and production techniques
Social Media Marketing Intern
Somniis By Stanton Jordan - @somniisbysj, Somniisbysj.com
Jan 2018 - May 2018
Curated and managed brand social media content across platforms
Designed and executed email marketing campaigns using Mailchimp
Developed content calendar and posting strategies
Analyzed engagement metrics to optimize content performance
Education
Bachelor of Arts - Broadcast Journalism 2017-2025
Hampton University, Hampton, VA