Josiah Olivier Belfon-Valentine

Hampton, VA • josiahbelfonvalentine@gmail.com • 240-543-3403 		Updated 2025-01
Resume

Professional Summary

Broadcast Journalism student with a strong foundation in technical troubleshooting, client management, and operating in self-directed environments. Skilled in delivering technical solutions, and training staff to maintain high service standards. Expertise includes diagnosing and repairing electronic systems, analyzing client needs for tailored solutions, and maintaining accurate records.

Work Experience

Feb 2024-Present Location Manager
Mr.Fix: Cell Phone & Computer Repair – Chesapeake, VA
  • Lead operations, managing a team of technicians
  • Coordinate daily workflows overseing a projected 30+ repairs weekly
  • Design and execute training programs, emphasizing technical accuracy
  • Maintain inventory records and oversee procurement
  • Engage in analytical decision-making to identify process enhancements
2024 Sales Performance
May 2022-Feb 2024 Technician
Mr.Fix: Cell Phone & Computer Repair – (Multiple Locations) Coastal Plain Virginia
  • Conducted diagnostic assessments and repairs on low voltage consumer electronic devices
  • Delivered personalized client education sessions
  • Produced comprehensive service reports using RepairQ and Google Sheets
  • Facilitated adoption of new repair protocols
  • Operate locations with no on-site assistance
Jan 2023-Present Independent Insurance Broker
Self-Employed – Hampton, VA
  • Develop tailored insurance strategies
  • Deliver in-depth consultations to clients
  • Engage in regular professional development
Sep 2019-Jun 2022 Work Study Student | Equipment Room Attendant
Hampton University – Hampton, VA
  • Administered university's media equipment library
  • Mentored peers on advanced recording tools
  • Supported faculty-led research projects as contracted documentarian
Feb 2021-Sep 2021 Car Sales Associate
Patriot Buick GMC – Williamsburg, VA
  • Sold and delivered vehicles by conducting comprehensive customer consultations
  • Provided meticulous contract reviews and explanations of financing terms
  • Utilized data-driven sales strategies to identify high-value leads
Jun 2019-Aug 2019 Intern
Federal Transit Administration – Washington, DC (Headquarters)
  • Modernized internal training materials using multimedia tools (Camtasia, Adobe Audition)
  • Audited and improved podcast transcript accuracy for grammatical errors
  • Collaborated with cross-functional teams to update the intranet portal using Microsoft Sharepoint 2010

Education

Present Bachelor of Arts Candidate in Broadcast Journalism
Hampton University – Hampton, VA
Merit Scholarship Recipient
Extracurriculars: Black Venture Capital Consortium Student | WHOV 88.1 Student Producer

Certifications

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Footnotes & Additional Context